Redeem a Cashgram

Payouts Cashgram is a specially crafted web link to send money to your customers from your Payouts Account. Customers must redeem it before the expiry date specified by you during creation.

Cashgrams sent to your customers must be redeemed within the expiry date specified during creation. Ensure you provide the correct customer details while creating the Cashgrams, this will ensure successful redemption of Cashgrams by your users. Also maintain sufficient balance in your Payouts Account.

Currently, there are four different modes through which your customers can receive payments instantly - Bank Account, UPI, Paytm, and Amazon Pay wallet.

To redeem a Cashgram,

  1. Customers have to first click on the link that they have received on their email or phone.

  2. Select the payment method (Bank Account, UPI, Paytm or Amazon wallet) they are comfortable with and have access to.

  3. Enter the required details based on the payment method selected.

  4. Enter the 6-digit OTP that is sent on the phone number. The customer account gets credited with the amount that was specified by you.

Below are steps that customers must follow to redeem the Cashgram based on the selected payment method.

Redeem Cashgram Using Bank Account

  1. Customers must click on the link sent by you on their phone or email. Select Bank Account, and enter their name, bank account number, and IFSC.

  2. Click Collect Money to receive money in their bank account. A 6-digit OTP will be sent to their phone number for verification.

  3. Enter the correct 6-digit OTP sent to their phone.

  4. Payment is credited to their account.

Redeem Cashgram Using UPI

  1. Customers must click on the link sent by you on their phone or email. Select UPI and enter their valid UPI ID.

  2. Click Collect Money to receive money in their bank account. A 6-digit OTP will be sent to their phone number for verification.

  3. Enter the correct 6-digit OTP sent to their phone.

  4. Payment gets credited to their account.

Redeem Cashgram Using Amazon Pay or Paytm Wallet

  1. Customers must click on the link sent by you on their phone or email. Select Amazon Pay or Paytm, and enter their phone number.

  2. Click Collect Money to receive money in their wallet account. A 6-digit OTP will be sent to their phone number for verification.

  3. Enter the correct 6-digit OTP sent to their phone.

  4. Payment is credited to their wallet.