Reports

There are various reports that Cashfree supports. These reports help you to reconcile transactions, view adjustments and settlements, analyse your business transactions, and much more. You can view these reports day-wise, week-wise or for a custom date range. You also have the option to download the reports.

Payment Gateway reports include the following:

Transactions Report

The transaction report gives you details of all the transactions that were made for the period selected. Customer details, transaction amount, payment method, transaction status, settlement amount (if the settlement is complete), and more, is available in this report. If the transaction involves goods/services from two or more vendors, the vendor-wise payment split is also available in the transactions report.

To generate the transactions report,‌

  1. Go to PG Dashboard > Reports > Transaction Reports.

  2. Click Generate Reports in the Your Transactions Report screen.

  3. Select the date range for which you want to view the report.

  4. Select the status of the transactions that you want to view. You have the option to view all transactions based on the transaction status (Success, Failed, Incomplete).

  5. Click Generate. The report will be generated based on the criteria you have filtered. You can download the report after it has been generated.

A sample transactions report is available below.

Reconcile Settlements

The settlement reconciliation report helps you reconcile your settlements. This report includes transaction details, payment mode, adjustments/refunds against transactions, settlement date, settlement amount, and more, corresponding to a settlement cycle.

To view settlements, go to PG Dashboard > Settlements > Settlements.‌ Click the download icon to download the settlements report.

Settlements Report

The downloaded report gives you details about all the transactions that were included for the settlement. The second part of the report, shows you details about the refunds and adjustments that were made in the settlement cycle.

A sample settlement reconciliation report is available below.

A snapshot of the sample report showing details of the refunds, adjustments, and the total settlement is shown below.

FUND_SWEEP - A DEBIT entry which implies that the corresponding amount has been settled in the merchant’s settlement account.

SETTLEMENT_COMPUTE - A CREDIT entry which is a summation of all transactions that are considered for settlement in the given settlement cycle.

REFUND - A DEBIT entry that corresponds to the refund initiated by the merchant.

DISPUTE - A DEBIT entry for a dispute raised against a transaction.

RISK - A DEBIT entry for a transaction identified as a risk transaction.

Settlement Summary

The settlement summary report gives you a summarized view of all the settlements received from Cashfree for the selected time period. Details like total transaction amount, settlement amount, adjustments, UTR, and more are available in this report.

If you want to see the related transactions, you can view the same in the settlements reconciliation report.

To view the settlement summary report,

  1. Go to PG Dashboard > Other Reports.

  2. In the Summary Report section, select the Report Type as Settlement, and specify the Date Range.

  3. Click Download.

A sample settlement summary report is available below.

Refunds Report

‌The refunds report gives you details of all the refunds that are initiated in the selected time period. The report includes details such as refund ID, order ID, transaction and refund amount, date, corresponding refund ID, ARN and more.

To view the refunds report,

  1. Go to PG Dashboard > Other Reports.

  2. In the Summary Report section, select the Report Type as Refund, and specify the Date Range.

  3. Click Download.

A sample refunds report is available below.

Ledger Report

The ledger report provides a summary of all the debits and credits that have happened in your account for the selected time period and helps you in reconciliation. For each SETTLEMENT_COMPUTE (Credit) entry in the ledger, you can view and reconcile the transaction level details in the settlement reconciliation report.

To view the ledger report,

  1. Go to PG Dashboard > Other Reports.

  2. In the Summary Report section, select the Report Type as Ledger, and specify the Date Range.

  3. Click Download.

A sample ledger report is available below.

Monthly Invoice

You have the flexibility to view all the invoices month-wise.

To view the invoices month-wise,‌

  1. Go to PG Dashboard > Reports > Other Reports.

  2. In the Monthly Invoice section, select the month for which you want to view the invoice.

  3. Click Download to download the invoice for the selected month.